The VoCall Family of Support
"Putting it all together for you"
Top-Flight Customer Service VoCall Family
VoCall's highly trained team of Customer Service professionals have been recruited from top-flight agencies. Well versed in every aspect of phone card technology, the VoCall multi-lingual Customer Service family supports customers with a courteous manner and one of the highest efficiency ratings in the industry -- 24 hours a day and 7 days a week. Even with the most advanced technology in place, VoCall realizes that the true value of any company is measured not only by the talents of the staff, but by there dedication and their caring. While VoCall is comprised of the top engineering, research and marketing management talent in the industry, it is the dedication of these people - to our clients and to our standards of quality - that truly distinguishes the VoCall team as the cream of the crop.
Multiple Facilities Pioneering History
VoCall corporate, world headquarters houses a fully redundant switch. This 35,000 sq. ft. facility is the largest US structure dedicated solely to prepaid phone card technology, marketing, origination and applications. The four VoCall branch offices are located throughout the northeast and another fully redundant switch is housed in VoCall's New York office. As the pioneer phone card company over a decade ago, VoCall's approach to development and growth has always been aggressive, yet fundamentally rooted to the needs of the marketplace. With this dynamic approach and simple corporate philosophy to "Do one thing and do it better than everyone else" VoCall continues to expand domestically and abroad while maintaining it's position as "Leader of the pack."
Advanced Technology
VoCall's world-class development and operation of leading-edge technology continues to set new standards throughout the industry. Led by a team of innovative engineers, the entire family of VoCall switching facilities are fully redundant so there is always back up in case of emergency and your customers never get a busy signal. VoCall understands that an unhappy customer is a customer lost.

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